Below is the list of FAQ we consolidated from our customer enquiries, you should be able to find most of the answer here. However, if your question is still unanswered, please do not hesitate to contact us
Below is the list of FAQ we consolidated from our customer enquiries, you should be able to find most of the answer here. However, if your question is still unanswered, please do not hesitate to contact us
At least 24 hours notice is needed and acknowledgement of the change from us. It will be good that you give us a call to notify on the change.
Complimentary service has to be redeemed together with anyone of the session. No separate visit redemption is allowed.
No cancellation, shorten or transfer of your package to someone else once payment is done. Same applies to the complimentary service. However, you can share within ladies family members or friends.
Promotion trial session is valid for 1 time per person only.
You can choose a flat rate of S$3 shipping by normal Singpost mail or free store pick up.
If registered mail or courier is required, please call to check with our staff for details.
We use Singapore Post for the local and registered mail and TA-Q-Bin for the courier.
Local mail is normal postage mailing with no tracking, no door step delivery, no acknowledgement of receipt and up to weight limit of 2kg. It usually takes about 3-5 working days to deliver. We will not be responsible for any lost parcel if local mail shipping is selected.
Registered mail comes with tracking, door step delivery, acknowledgement of receipt and up to weight limit of 2kg. It usually takes no more than 2 working days to deliver.
Courier comes with tracking, door step delivery, acknowledgement of receipt and weight above 2kg and size of 60cm (total of length+width+height). Same day delivery if order receive before 9am or next day delivery. Delivery can be arranged between 12pm-5pm or 5pm-8pm.
For Singapore Local Purchase
Select the item, add to cart, and choose the shipping method.
Checkout from Shopping Cart. You may checkout as a guest (without registering an account) or as returning customer if you already have registered an account with us.
After providing the billing and shipping information, select the payment method. You can choose to pay by Direct Bank Transfer (preferred) or PayPal with your credit card or as PayPal registered user. Once we received your payment, we shall arrange the shipment. The transaction will then be considered as completed.
For Overseas Purchase
The current quoted shipping prices are based on Singapore local shipment. We need you to register an account with us and save your selected items.
Drop us an email at enquiry@skoskbeautique.com.
Once we have the international shipment cost from Singapore to your address, we will get back to you. If you accept the final cost, you can proceed to make payment via PayPal which we will email the link to you.
Once we received your payment, we shall arrange for the shipment.
Hover your cursor to the top menu and you will see a Login. Click on it and it will bring you to My Account. Enter your email address and password under the Register Here and click "Register". You will receive an email to your registered email address with the username. You can login to on-line shop using the username or your email address.
It will be good to create an account as the system will remember your purchase history and billing address information. However, if this is just a one time purchase and you do not want to have the history benefit, you can proceed to make the purchase without creating an account.
You can still pay using your credit card via PayPal with no account set-up needed. Click on "Pay with my credit or debit card".