All sessions of package, credit value system and complimentary services are to be completed within 12 months from the payment date of all package and credit value system. This is because we do not want customer to just buy and don’t fully utilize and benefit it. All of our packages, credit value system and complimentary services can be comfortably completed within 12 months.
It is our standard practice to send customer a constant reminder if we see there’s a lapse in usage of package/CV and/or when it’s expiring soon.